Why Insurance Delays Are More Common in Summer – And How We Help You Through It

At Scandinavian Coachcraft, we see a clear seasonal pattern every year: more accidents, more insurance claims, and more parts delays between late May and early September.
Mazda USA

If you’ve ever had a repair take longer than expected during the summer months, you’re not alone. At Scandinavian Coachcraft, we see a clear seasonal pattern every year: more accidents, more insurance claims, and more parts delays between late May and early September.

And while some of these delays are outside anyone’s direct control, how your collision center manages the process makes all the difference in your experience.

Here’s why summer tends to slow the insurance and repair timeline, and what we do differently to keep you informed, supported, and confident every step of the way.


Why Summer Creates a Surge in Insurance Claims

Summer brings:

  • Road trips and highway driving
  • Teen drivers out of school
  • Packed parking lots at shopping centers, beaches, and events
  • Increased traffic overall
  • Vacation distractions and unfamiliar roads

The result? A significant spike in minor collisions, parking lot damage, and rear-end accidents.

Insurance carriers experience a seasonal claim volume surge, which means:

  • Adjusters are handling more files than usual
  • Approvals take longer
  • Communication from carriers can slow down
  • Supplement approvals may be delayed

This isn’t unique to one insurer, it’s an industry-wide summer pattern.


Parts Delays Are More Common in Summer

At the same time claim volume rises, parts demand also spikes.

Many modern vehicles, especially European and luxury models, require:

  • OEM bumpers with integrated sensors
  • ADAS brackets and calibration components
  • Model-specific trim, clips, and mounting hardware
  • Exact paint and material matches

When thousands of shops across the country are ordering the same parts at the same time, backorders become more common.

Even when a vehicle is safe to drive, waiting on a single OEM component can pause the repair process.


Where Most Repair Experiences Go Wrong

What frustrates vehicle owners isn’t usually the delay itself.

It’s:

  • Not knowing why it’s delayed
  • Not hearing updates for days
  • Feeling stuck between the shop and the insurance company
  • Having to make calls themselves to get answers

This is where the experience breaks down at many shops.


How Scandinavian Coachcraft Manages Summer Delays Differently

While we can’t control insurance workloads or national parts inventories, we can control communication, documentation, and expectation-setting.

Here’s what we do proactively for every client:

1. Early Parts Research and Pre-Ordering

We research parts availability before repairs begin whenever possible to identify potential delays early.

2. Proactive Insurance Documentation

We submit thorough documentation and supplements immediately to reduce back-and-forth with adjusters during peak season.

3. Consistent Client Updates

You won’t wonder what’s happening. We provide regular status updates so you always know:

  • What we’re waiting on
  • Who we’re waiting on
  • What the next step is

4. Setting Realistic Timelines Up Front

Rather than overpromising, we explain potential summer slowdowns at the beginning so expectations are clear and stress is reduced.

5. Acting as the Middleman

You should never feel like you have to chase your insurance company. We handle that communication for you.


Why This Matters More on Modern Vehicles

Today’s vehicles are not just sheet metal and paint. Behind bumpers and windshields are:

  • Radar sensors
  • Cameras
  • ADAS safety systems
  • Precise mounting tolerances

Rushing a repair because of parts pressure or insurance timelines can compromise safety and quality. We refuse to cut corners just to speed things up.


The Bottom Line

Summer delays are common across the collision repair industry – but a stressful repair experience doesn’t have to be.

With the right shop managing the process, you can feel informed, confident, and supported even when external factors slow things down.

That’s the difference our clients notice every summer.


FAQ

Why do insurance approvals take longer in summer?

Because claim volume increases significantly, adjusters are handling more files at once, which can slow response and approval times.

Why are OEM parts harder to get during summer?

More accidents nationwide mean more shops ordering the same parts simultaneously, which creates temporary backorders.

Is my car safe to drive while waiting for parts?

In many cases, yes – but we evaluate each vehicle individually and will advise you based on safety, not convenience.

Can you speed up the insurance process?

We can’t control the carrier’s workload, but we submit thorough documentation quickly to prevent unnecessary delays.

Will I be updated during the delay?

Absolutely. Regular communication is a core part of how we manage summer repairs.